About Us

We help people do what they love so they can lead richer, more fulfilling lives.

We believe your website should empower you to build a better life. That might mean more money, more flexibility, or more freedom – or simply sharing your passion with others. Yet all too often, technology gets in the way and ruins all the fun.

But we nerd out on the tech stuff! We love solving problems because we’re born fixers, driven by curiosity and learning. We then share our experiences and expertise to support our clients, each other, and the community. It’s a perfect pairing – we help you do more of what you love by doing what we love, so we all thrive.

Our vision is to be the best support team on the planet.

We celebrate others, working together every day to maintain a supportive culture where everyone finds gratitude, belonging, joy, and fulfillment. We build trust through transparency, integrity, empathy, care, and respect. We give each other the space to grow, innovate, and be ourselves – and we share a sense of purpose, appreciating how each of us contributes to our common goals.

A drawing of our mascot, named Patch, with the text Always Be Helpful

Our Core Values

To ensure we provide consistently great service to our clients, we’ve developed a set of core values to help guide everything we do. Everyone on our team relies on these guiding principles to empower them to make decisions and guide their actions.

  • Always Be Helpful.
  • Be Proactive.
  • Take Good Care.
  • Teach and Empower.
  • Keep Improving.

Here’s a bit more about each of us.

Andrew Wilder, sitting on a couch wearing a casual blazer and t-shirt, smiling at you.

Andrew Wilder

Founder & CEO

Andrew has loved building, fixing, and maintaining websites for over 25 years. In 2010, he created a successful food blog (using WordPress, of course), which brought him into a community of publishers in need of technical support. A magna cum laude graduate from Northwestern University’s Theater program, Andrew now leverages the experience gained in his previous career as a lighting designer to bring a unique emphasis on collaboration to NerdPress.

A proud Eagle Scout, he lives in Santa Monica, California with his husband Matty and their hungry dog Harry.

Heather Wilkins

Chief Operating Officer

Heather is a blogger turned WordPress developer and designer. While working as a Medical Laboratory Scientist, she started blogging and has been working with WordPress since 2010. After she had trouble finding a blogging theme that she really liked, she decided to build her own…and fell in love with designing and coding for WordPress.

She resides in beautiful Missoula, Montana, with her two energetic kids, their dog, a very snuggly and codependant Cocker Spaniel named Maple, a crazy-cute but sometimes ornery cat, Max, and Gotham, the chillest, sweetest kitty boy ever.

Sergio Scabuzzo

Onboarding Team Leader

Sergio has been working with WordPress for over 12 years, and supports the WordPress community, having contributed to WordPress core and spoken at WordCamp.

He lives in an Eco Village outside Seattle with his wife Erin and their dog Charlie, is an amateur beekeeper, is passionate about greywater recycling, and drives a 1970 VW van.

Jamison Border

Jamison Border

Support Team Leader

Jamison is a technology enthusiast who specializes in WordPress (since 2015), Node.js, and Amazon Web Services.

In his free time, he likes to play video games, Dungeons & Dragons, and every so often he has been known to throw a “Cage Match” night, where he streams a remote watch party for friends with movies starring Nicolas Cage, using his Plex media server.

Colin Devroe Headshot

Colin Devroe

Senior Product Manager

Colin has worked with WordPress since 2003 when the project was called b2/cafelog. He helped build the 9rules Network, the video sharing site Viddler, and large-scale WordPress projects with clients such as ICanHazCheesburger, GigaOM, Sony Playstation, Disney Parks, Aol, and others. He now leads Hubbub, our social media sharing and website growth plugin.

He lives in northeastern Pennsylvania at the very beginning of the endless mountains with his wife Eliza and two cats Pinot and Penelope.

Tina's profile picture, with a huge smile, looking as enthusiastic as ever!

Tina Collier

Updates Team Leader

Tina is a blogger and school teacher turned web developer and WordPress enthusiast. She been working with WordPress since 2014 when she began her blog after her first child was born and it evolved from cooking and crochet recipes to sharing her experiences in becoming a web developer. Tina is a contributor to Learn.WordPress.org and enjoys attending WordCamps, building websites, and helping others with their blogs.

Tina lives in Colorado with her husband, two sons, one good dog (Kai), one cranky old cat (Xena), and one crazy kitten (Hera).

Rowdy's profile photo, he's chilling on the couch and smiling.

Rowdy Adams

Support Team

Rowdy‘s helpful mindset began when he taught his parents how to use their first computer as a child. He’s worked in the hosting industry for over ten years, specializing in WordPress (since 2009) and Website Security. After seeing its powerful command-line troubleshooting capabilities, he became a lifelong supporter of WordPress.

He lives in Northern Utah with his family. When not at work, he is often found working on his Plex Media server, playing Pokémon GO, or lost in a new fantasy or sci-fi read.

Arnetia's headshot

Arnetia Burns

Project Administrator

Arnetia has been designing WordPress websites since 2013 and providing technical and administrative assistance to online entrepreneurs for several years. She loves to learn and find new and creative ways of doing things.

She’s also the creator of a children’s book series, Perla the Pink Penguin, which teaches kids that being different may be challenging, but it is also what makes them special.

She lives in South Florida and loves spending time with her family. She doesn’t have any pets yet, but Balto, Scooby-Doo, and black Labradors have a special place in her heart.

Pat Costa

Pat Costa

Support Team

Pat is a former high school history teacher who stumbled into WordPress as a way to host lesson plans. He has specialized experience with the Yoast plugin and has spoken at WordCamps. He lives in central Ohio with his wife and kiddo, and their cat, Warsaw. When not fixing sites he likes watching Cleveland sports and dragging his family to historical sites.

Chynna DeHoyos

Project Coordinator

Chynna is a friendly web developer who specializes in WordPress. She loves working directly with people operating in a digital space, be it social media, email marketing, or her favorite websites.

She lives in Houston with her partner and kiddo, who, oddly enough, all share the same birthday. They also have two pups who, thankfully, have their own birthdays.

Jordan Gilreath

Hubbub Product Support

Jordan has been working with WordPress since 2017, including three years as a Product Manager for WordPress products. He has a strong passion for working with WordPress, and helping others along the way.

He lives in a small town in Kentucky with his wife and four daughters. When he’s not spending time with his family, Jordan indulges in playing music or golfing. At home, he cares for four guinea pigs (Kenzie, Izzy, Penelope, and Melanie) and one cat (Stewey).

Timothy Harbaugh Headshot

Timothy Harbaugh

Site Speed Team

Timothy grew up as a missionary kid in Chile and is fluent in Spanish. He learned web development during high school by helping friends and family setup and manage their websites. He ran an active forum for 10+ years, learning all about community moderation, styling themes, and server back-end/security.

He lives in Bryan, Texas, and in his free time, he likes to make music in FL Studio, play zombie survival video games, and take his very spoiled cat, Rucie, out for walks in the backyard.

Mike poppin' his collar like a boss.

Mike Mortimer

Support Team

Mike has been working with web hosting providing support and building out small WordPress sites for a number of non-profits since 2007. He has taken to specializing in training and teaching others how to use technology to their benefit.

He lives in Northeast Ohio with his house moose (bloodhound) Boone. In his spare time, he can be found volunteering for the fire department, riding motorcycles, or taking trips to Columbus to support the Columbus Crew!

Ben Myhre

Support Team

Ben Myhre is a food and cocktail blogger at Ramshackle Pantry, where he writes about decadent classic recipes and the history behind them. His previous full-time endeavors were in various technical roles, such as a support professional, web developer, and software engineer.

Ben is a US Army veteran, and lives in Fargo, North Dakota with his wife, Ashley, a lovable St. Bernard named Kate Winslet, three cats, and a 35-year-old bread yeast.

Amber Pittman Headshot

Amber Pittman

Support Team

Amber started as a travel blogger but got caught up in the technical side, leading her toward web development. Soon after that, she worked as the lead support team member for WP Tasty, Nutrifox, and Food Blogger Pro. Now you can find her supporting clients for NerdPress!

While she lives in Atlanta, Georgia, with her spouse and two kids, she is always actively planning her next big adventure and loves discovering new places, ideas, and food!

Tammy Ray

Tammy Ray

Maintenance Team

Tammy began using WordPress after transferring her hand-coded HTML photography websites over to the platform. She has a broad range of interests including photography, sports (she played basketball in college), home improvement, technology, and working with websites. She lives in Washington State with her husband, two daughters, and a Goldendoodle puppy named Koko.

Felipe smiling at you

Felipe Rodríguez

Support Team

Felipe has been working with WordPress since 2008. While studying for his law degree, he fell in love with WordPress and has since gathered extensive experience in the web hosting industry, WordPress design, SEO, Online Marketing, and more.

In his free time, he likes to play and build things with his son. He is also studying to become a full-stack web developer. He lives in Houston, TX, with his wife and son and their dog, Selva.

Yamil Rosa

Yamil Rosa

Support Team

Yamil enjoys working on many facets of WordPress development and support, from building custom features and apps for clients to technical SEO and speed optimization.

He lives in a small city in Georgia and has come to love the guitar, front-porch sitting, and spending quality time with his friends and family. He has a house plant named Tiger Lilly, and his family has a growing number of pets, including a dog (Puncho), two ducks (Cucu and Ginger), one goose (Rocky) and two chickens (Pecan and Sachi)…with more on the way!

Taj Royer

Taj Royer

Support Team

Taj is a web developer that has worked with WordPress since 2017. He lives in Ocala, Florida with his wife Sandra, and when he is not trying something new online, he’s experimenting with new cocktails in the kitchen or working on his home bar — and his latest favorite drink is the Jet Pilot.

Brian Routzong

Developer

Brian is a full stack engineer who has loved developing themes and plugins for WordPress for more than a decade. He started with his own blog back in 2009, and then switched to building websites and other online engineering solutions for local small businesses. He specializes in everything WordPress including Gutenberg, Node.JS, React, and TypeScript.

In his free time, you will find him spending time with his wife and kids, doing home renovations, playing tabletop games (D&D, Warhammer, Star Wars: Shatterpoint…), 3D printing, or painting miniatures.

Scott Ryan Headshot

Scott Ryan

Maintenance Team

Scott spent more than a decade in retail customer service before pivoting to become a freelance web developer. Over the past few years, he fell in love with WordPress, and is very excited to now be a part of a focused WordPress team. He particularly loves finding creative and speedy solutions, like using the WordPress Customizer to solve a tricky layout issue.

He lives in Ardmore, Pennsylvania with his girlfriend Bria and their pets. During his free time Scott loves playing competitive games with his friends and family, as well as exploring the neighborhood with Theo.

Crystal's Headshot

Crystal Torres-Martinez

Support Team

Crystal has experience building custom WordPress themes and maintaining sites for small to mid-size companies since 2017. She enjoys building custom features, troubleshooting issues, and optimizing sites for speed and technical SEO.

When she’s not working on the web, she spends time with family and friends going on adventures or partaking in life’s many celebrations. She resides in Houston, TX, with her husband Eduardo and their two playful pups.

Diversity, Equity, and Inclusion

We strive to create a sustainable culture of inclusion and respect at NerdPress, where everyone is valued, has a sense of belonging, finds fulfillment, and thrives.

The NerdPress Team on Zoom, giving the thumbs-up sign

Join the NerdPress Team!

NerdPress provides maintenance and support for hundreds of WordPress sites. We are focused on long-term, personal relationships with our clients – so we’re looking for people to join our team for the long-term, too, getting to know our clients and helping them thrive.