Let us take good care of your WordPress site.

Proactive, human, and best-in-class customer service.

Melissa and Kingston — happy NerdPress clients since 2020

We’re a Certified B Corporation because we believe business should be a force for good. As a B Corp, we’re part of a global community of businesses that meet high standards of social and environmental responsibility, transparency, and accountability.

That’s just one reason why hundreds of online businesses trust us every day and 98% would recommend us to a friend.

Tammy's dog, Koko

White knuckling.

You’re probably here because you’ve been successful with your website — but not without your share of challenges. The “white screen of death,” a flood of comment spam, tearing your hair out over Block Editor glitches.

It’s not just the technology, though. It’s people, too. We’ve heard so many people say to us, “I had a great tech guy, until he stopped responding to my emails.” So I vowed we’ll never be “that guy” and built NerdPress to be there with you, for the long-haul. We even have a “no ghosting” policy in our handbook! 👻

I invite you to learn more about us, what we offer, and how we’re different.

Andrew

P.S. Isn’t Koko the cutest? Don’t worry, she doesn’t actually have any passwords.

Some of our Nerds in a fun group photo, being a little goofy and smiling at you.Meet some of your new Nerds

Instead…

Imagine a team of helpful, smart, expert, funny (and incredibly good-looking) nerds who care about your website.

It would look something like this:

  • Ben responding to security warnings first thing in the morning.
  • Tammy running your updates and reviewing every pixel afterwards.
  • Jamison figuring out a tough layout issue (with lots of screenshots).
  • Sergio auditing your plugins to cut the cruft.
  • Chynna proactively offering to update PHP on your server.
  • Taj confirming that your Google Analytics is still working properly.
  • Heather and Tim fixing the Core Web Vitals issues on your site that nobody else could.

… you get the idea. And your new team of nerds is just a click away.

Our most popular support plan:

All our WordPress Support Plans include:

SEO & User Experience

Core Web Vitals Optimization

Our expert team uses sophisticated tools and techniques to get your site into the “Good” range on all three metrics for both Mobile and Desktop, with particular attention to your most important pages.

After that, if things need adjusting as your site grows, we’ll jump back in as needed, at no extra cost.

Take No Chances

Nightly Backups

Never worry about accidentally deleting a file or getting hacked again! We use two separate backup services (just to be extra safe) and store them for three months. If your website breaks, we can have your site restored in minutes.

Beat the Hackers

Daily Security Scanning

Getting hacked is everyone’s worst nightmare. We’ll audit your site and fix any vulnerabilities, secure it with an Cloudflare’s Enterprise-grade firewall — including custom rules tailored to our clients’ sites — and scan your site every day for signs of hacking. If anything comes up, we’ll jump in to fix it right away.

Help When You Need It Most

Restore and Recovery

If your website ever does get hacked or if you accidentally break your site, we can have it restored within minutes. No drama, no panic. Simple as that!

Stay Online

24-7 Uptime Monitoring

We check your site every 60 seconds, 24 hours a day. If it ever goes down, you’ll know right away. You also get a status page with uptime history and a response time graph, so you can make sure your host is delivering consistently.

Your Site's Pulse

Site Reports & News

Every two weeks, we’ll send a clear, friendly report covering the essentials (traffic, caching, plugin updates, uptime, and more). Plus, we share our perspective on what’s happening in WordPress and beyond through News from the Nerds, so you can stay informed (without getting overwhelmed!).

Speed and Security

Kari's dog, Melly

Enterprise-Grade Security and Performance with Cloudflare

All our plans include Cloudflare Enterprise, which is their highest tier of service and support. This includes Cloudflare’s robust firewall and DDoS protection (custom configured for our clients’ specific needs), caching all resources on your domain at their 350+ worldwide datacenters (including proper HTML page caching!), Argo Smart Routing with Smart Tiered Caching to ensure maximum speed and availability, and more.

Plus, Cloudflare is never distracted by treats — unlike Melly.

Our Top Support Plans add:

Eyes on your site

Human-Managed Updates

Keeping your site updated is essential for its health, speed, and security, but it’s also a tricky process which can break things if not handled well.

Our team of real humans in the U.S. will update your site regularly and review it carefully afterward. If we find anything amiss, we’ll address it right away — usually before you even realize something happened! 💪

Quick Technical Support

Quick Support Requests

Running a site means endless things to fix, tweak, or figure out. That’s exactly what Quick Support Requests are for. Got a question or task that takes 30 minutes or less? We got you. Things like plugin hiccups, style fixes, tracking code problems, and more — no extra charge.

(Fun fact: We invented the Quick Support Request over a decade ago, back when everyone else was billing hourly.)

Image Optimization

Image Optimization

Big images can drag your site speed down, but not on our watch! 😎 While all our plans include Cloudflare Polish to optimize images dynamically in the cloud, our higher-tier plans include on-server tools to resize and compress images right at the source.

We tailor this setup to your site and preferences, making sure all your images load fast and still looks great.

Which plan is right for me?

Great question! We’ve got three plans to choose from:

Sleep Soundly

The Essentials

Cover the bases of site speed and security while you’re building your business.

We’ll ensure your site is secure, backed up, and aces Core Web Vitals  — but you’ll still need to take care of a few things yourself.

Up to 750K pageviews/month

Inner Peace

Advanced Support & Management

Get more time to do what you love, as we take a more active role.

We’ll also take care of your updates, image optimization, uptime monitoring, and helping you via Quick Support Requests.

Up to 3 million pageviews/month

Zen Master

VIP Support

Be at the very top of our priority list, with unlimited & more proactive support.

We understand that the stakes are even higher for your site, so you’ll get faster, unlimited support to help with all your specific needs.

Up to 6 million pageviews/month

Over 6 million pageviews/month? Let’s talk.

Ben's dog, Kate Winslet

Ready for us to help?

Then take then next step! Compare plan details, see pricing options, and sign up for one of our Support Plans. We’ll handle your tedious, stressful technical issues so you can spend more time doing what you love.