Hi, I’m Andrew.
I started NerdPress to help you stop stressing about your website.
Our WordPress Support Plans let you stop wasting time on tedious tech tasks so you can focus on what you love.
What would it feel like to never worry about your website again?
Let the NerdPress team take over the boring, frustrating, and sometimes terrifying job of managing your WordPress site. With our support plans you’ll get:
- A faster, more stable, more reliable website.
- Better ranking in search results (which may result in more search traffic).
- Peace of mind knowing your site is safe from hackers, spammers, and other nefarious internet gremlins.
- No more panic because you made a mistake that wiped out your website with a fatal PHP error. (Or white screen of death!)
- Go-to help you can trust, so you don’t need to crowdsource tech questions with people who may not know what they’re talking about.
“Andrew is trustworthy, responsible, and responsive. He’s helped me with various aspects of my blog. I highly recommend him if you’re looking for someone who will take even better care of your blog than you!”
“If you want to focus on your business and know that your content will be up and running 24 hours a day, Andrew is, by far, the most cost-effective solution you can choose.”
What are WordPress Support Plans?
Whether you’re a blogger, a solopreneur, or a small business, your website is the hub of your business. When it goes down, income stops.
Our WordPress Support Plans are designed to take the frustration out of running a WordPress site, freeing you from website anxiety so you can do what you’re best at: running your business.
- As a part of our basic support plan, we’ll take care of ongoing tech tasks such as speeding up your website, managing your backups, securing your site to keep hackers out, and rolling back the clock if anything breaks your site.
- Our premium plans offer even more. We’ll keep your site up to date, fix any problem caused by updates, monitor your site 24/7 to make sure it’s doing its job, and optimize all of your images (which speeds up your website even more and makes Google very happy!).
Here’s what’s included in the plans:
Blazing Fast Site Speed
Having a super-fast site is critical to your success. We’ll add premium caching and optimization alongside a global network of servers which can dramatically increase your site speed, keeping your visitors (and Google!) happy.
Nightly Backups
Never worry about accidentally deleting a file or getting hacked again! We use two separate backup services (just to be extra safe) and store them for three months. If your website breaks, we can have the whole site restored in minutes.
Daily Security Scanning + Firewall Protection
Getting hacked will stop your business in its tracks. We’ll audit your site and fix vulnerabilities, secure it with a firewall, and scan it every day for signs of hacking.
Unlimited Restore and Hacking Recovery
If your website ever does get hacked or if you accidentally break your site, we can have it restored within minutes. No drama, no panic. Simple as that!
Premium services included in Inner Peace and Zen Master Plans:
Quick-Support Requests: Email support for single questions or tasks, uploading a file to your server, tweaking a font size or other style setting, creating or adjusting widgets, and so on.*
Critical Updates: Never stress about updating your site again. We’ll take care of plugin and WordPress Core updates, and if anything breaks I’ll get it fixed (usually before you even realize something went wrong).
24-7 Uptime Monitoring: We’ll setup tools to ping your site every 60 seconds, 24-hours a day. If your site ever goes down, you’ll know it immediately.
* Quick-Support Requests are advice or tasks that take up to 15-minutes to complete. They cannot be combined into a larger projects and do not roll over from month to month.
Here’s an actual, un-prompted Facebook referral for our support plans:
Which plan is right for me?
Great question! We’ve got three plans to choose from:
- The Sleep Soundly plan covers the basics of speed and security while also being the most budget-friendly. This plan is great if you don’t depend on your website for income, are comfortable handling some of your own tech tasks, and don’t have a lot of questions about your website on a month-to-month basis.
- The most popular plan is the Inner Peace Plan, because it’s the perfect intersection between budget and support. We’ll take care of your WordPress core and plugin updates (fixing any problems that arise!) and offer email tech support in the form of Quick Support Requests. If you need website help a few times a month, or you’re terrified that a plugin update will break your site, this is the plan for you.
- If your website is your business, the Zen Master Plan is the best plan for you. Your support requests will go right to the top of the queue, and you’ll never have to worry about asking too many questions. We’ll also upgrade to hourly backups (instead of nightly), and will help you fix any errors in your Google Search Console.
“WOW!!! I just checked my site and everything is SO fast! The speed is remarkable! I can’t even believe it! This is amazing!!!! Like miraculous!”
“Andrew migrated my site to a new server seamlessly and fixed all the plug-in errors within 24 hours. He went above and beyond to make sure I was taken care of.”
Ready to get started?
Select your plan below! Or, if you’re still not sure which plan is right for you, just ask.
Sleep Soundly
- OR $149 MONTHLY
- Nightly Backups to the CloudWe use two backup services (just to be extra-safe), and store them securely on Amazon’s Cloud Servers for at least 90 days.
- Free Restore & Recovery AssistanceWe’ll help you restore from your backups - whether it’s your entire site, or you just need a single file that you accidentally deleted.
- Security Audit & HardeningWe'll review your site for vulnerabilities, and harden it against attackers to help keep it from getting hacked.
- Daily Security ScanningIf your site is ever compromised, we’ll fix it. Simple as that.
- Hacking Recovery AssistanceIf your site is ever compromised, we’ll fix it. Simple as that.
- Firewall & CDNThis puts a copy of your website on protected servers all over the world, so your content gets to your readers quicker. Not only does your site loads faster, but the firewall also blocks hackers and spambots!
- Database OptimizationOver time, the WordPress database can get bloated and slow your site down. We'll clean up the junk, and then keep it nice and fast.
- Speed Up Your Site with WP RocketWe'll install and optimally configure the WP Rocket premium caching plugin to speed up your site and keep your visitors happy.
- Private Knowledge BaseWe'll set up a private knowledge base directly in your WordPress dashboard, to help you get answers to your questions right away. (And you can also contact us directly from the knowledge base!)
- Private Facebook CommunityYou'll get access to our private Facebook Group, just for our clients. This is a great way to augment our direct support, and work with successful publishers like yourself.
- 30-day Satisfaction Guarantee.
Requires one-year commitment.Click to view our full terms.
Inner Peace
- OR $379 MONTHLY
- Everything in the Sleep Soundly plan, PLUS:
- 5 Quick-Support Requests/monthNeed a quick hand? This includes any support request that takes 15 minutes or less to complete -- such as adding a widget, advice on what plugin to use, replacing an image in your sidebar, or little code or style tweaks.
- Image OptimizationLarge images are a surefire way to bring your site's speed to a crawl. We'll batch process your entire image library to shrink them optimally (while still looking good!), and provide automatic optimization for new images, too.
- 24/7 Uptime MonitoringKnow if your site is down before your readers do! We’ll check your site every 60 seconds, 24/7, and notify you if your site is unreachable. And you’ll know if your host is really providing the service they promised.
- WordPress Core UpdatesLet us take care of those tedious updates for you.
- WordPress Plugin UpdatesDid we mention how tedious those updates are? Seriously, let us take care of them for you.
- WordPress Parent Theme UpdatesWe'll update minor releases to your Parent theme, to help keep it running smoothly. (Note, we usually don't recommend updating Child themes unless absolutely necessary.)
- And if updates break anything, we’ll fix it...
- ...usually before you even know it.
- 30-day Satisfaction Guarantee.
Requires one-year commitment.Click to view our full terms.
Zen Master
- OR $799 MONTHLY
- Everything in the Inner Peace plan, PLUS:
- Unlimited Quick-Support RequestsNever worry if you're asking too many questions - we've got your back.
- Priority SupportJump the line! Your emails will be automatically tagged as "High Priority" in our system, and they'll move right to the top of the list,
- Hourly BackupsIn addition to nightly backups, we'll back up your site every hour, so if something goes wrong we can roll back without missing a beat.
- Proactive Google Search Console HelpAdd us to your Google Search Console account, and we'll make sure everything is set up properly - and we'll take action on any alerts to help you fix any issues as they arise.
- Quarterly Site ReviewWe'll review your site every quarter, to make sure it's up to current "best practices" -- including site speed, schema markup and SEO, and more.
- Skip the Waitlist!Since the Zen Master plan is all about priority support, you'll get to jump the line, and we'll start working with you right away.
- 30-day Satisfaction Guarantee.
Requires one-year commitment.Click to view our full terms.