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Photo of Andrew Wilder

Hi, I’m Andrew.
I started NerdPress to help you stop stressing about your website.

Our WordPress Support Plans let you stop wasting time on tedious tech tasks so you can focus on what you love.

What would it feel like to never worry about your website again?

Let the NerdPress team take over the boring, frustrating, and sometimes terrifying job of managing your WordPress site. With our support plans you’ll get:

  • A faster, more stable, more reliable website.
  • Better ranking in search results (which may result in more search traffic).
  • Peace of mind knowing your site is safe from hackers, spammers, and other nefarious internet gremlins.
  • No more panic because you made a mistake that wiped out your website with a fatal PHP error. (Or white screen of death!)
  • Go-to help you can trust, so you don’t need to crowdsource tech questions with people who may not know what they’re talking about.

David Lebovitz, davidlebovitz.com “Andrew is trustworthy, responsible, and responsive. He’s helped me with various aspects of my blog. I highly recommend him if you’re looking for someone who will take even better care of your blog than you!”

David Lebovitz
davidlebovitz.com

Melissa Lanz “I struggled with site maintenance for years until I switched to NerdPress. They optimized my site and took care of pesky speed issues. My site is faster and safer than it has ever been before. And the team gets an A+ for responsiveness and problem solving.”

Melissa Lanz
The Fresh 20

What are WordPress Support Plans?

Whether you’re a blogger, a solopreneur, or a small business, your website is the hub of your business. When it goes down, income stops. 

Our WordPress Support Plans are designed to take the frustration out of running a WordPress site, freeing you from website anxiety so you can do what you’re best at: running your business.

  • As a part of our basic support plan, we’ll take care of ongoing tech tasks such as speeding up your website, managing your backups, securing your site to keep hackers out, and rolling back the clock if anything breaks your site.
  • Our premium plans offer even more. We’ll keep your site up to date, fix any problem caused by updates, monitor your site 24/7 to make sure it’s doing its job, and optimize all of your images (which speeds up your website even more and makes Google very happy!).

Here’s what’s included in the plans:

Waterfalls

Blazing Fast Site Speed

Having a super-fast site is critical to your success. We’ll add premium caching and speed optimization alongside a global network of servers which can dramatically increase your site speed, keeping your visitors (and Google!) happy.

Fluffy clouds against a blue sky

Nightly Backups

Never worry about accidentally deleting a file or getting hacked again! We use two separate backup services (just to be extra safe) and store them for three months. If your website breaks, we can have the whole site restored in minutes.

Woman holding a brass key

Daily Security Scanning + Firewall Protection

Getting hacked will stop your business in its tracks. We’ll audit your site and fix vulnerabilities, secure it with a firewall, and scan it every day for signs of hacking. 

Looking up at a bamboo forest

Unlimited Restore and Hacking Recovery

If your website ever does get hacked or if you accidentally break your site, we can have it restored within minutes. No drama, no panic. Simple as that!

Cloudflare Logo

Enterprise-Grade Security and Performance with Cloudflare

All our plans include Cloudflare Enterprise, which is their highest tier of service and support. This includes Cloudflare’s robust firewall and DDoS protection, caching all resources on your domain at their 200+ worldwide datacenters (including proper HTML page caching!), prioritized routing to ensure maximum speed and availability, tiered caching, and more.

Blackbelt in Support

Premium services included in Inner Peace and Zen Master Plans:

Quick-Support Requests: Email support for single questions or tasks, such as recommending or installing a plugin, uploading a file to your server, tweaking a font size or other style setting, creating or adjusting widgets, and so on.*

Critical Updates: Never stress about updating your site again. We’ll take care of plugin and WordPress Core updates, and if anything breaks we’ll get it fixed (usually before you even realize something went wrong).

24-7 Uptime Monitoring: We’ll setup tools to ping your site every 60 seconds, 24-hours a day. If your site ever goes down, you’ll know it immediately.

* Quick-Support Requests are advice or tasks that take up to 15-minutes to complete. They cannot be combined into a larger projects and do not roll over from month to month.

Here’s an actual, un-prompted Facebook referral for our support plans:

Screenshot of a Facebook Conversation recommending NerdPress

Which plan is right for me?

Great question! We’ve got three plans to choose from:

  1. The Sleep Soundly plan covers the basics of speed and security while also being the most budget-friendly. This plan is great if you don’t depend on your website for income, are comfortable handling some of your own tech tasks, and don’t have a lot of questions about your website on a month-to-month basis.
    The Sleep Soundly plan includes bandwidth for up to 750K pageviews/month. 
  2. The most popular plan is the Inner Peace Plan, because it’s the perfect intersection between budget and support. We’ll take care of your WordPress core and plugin updates (fixing any problems that arise!) and offer email tech support in the form of Quick Support Requests. If you need website help a few times a month, or you’re terrified that a plugin update will break your site, this is the plan for you.
    The Inner Peace plan includes bandwidth for up to 3 million pageviews/month.
  3.  If your website is your business, the Zen Master Plan is the best plan for you. Your support requests will go right to the top of the queue, and you’ll never have to worry about asking too many questions. We’ll also upgrade to hourly backups (instead of nightly), and will help you fix any errors in your Google Search Console.
    The Zen Master plan includes bandwidth for up to 6 million pageviews/month. (More than that? Let’s talk.)

Comparison Table showing the differences between our plans

“If you want to focus on your business and know that your content will be up and running 24 hours a day, NerdPress is, by far, the most cost-effective solution you can choose.”

Beth Lee
OMG! Yummy

Julie Rosenthal “WOW!!! I just checked my site and everything is SO fast! The speed is remarkable! I can’t even believe it! This is amazing!!!! Like miraculous!”

Julie Rosenthal
Goodie Goodie Gluten-Free

Ready to get started?

Select your plan below! Or, if you’re still not sure which plan is right for you, just ask.

Heads up! We have a waitlist at the moment and we will be starting with new clients in early April. Please sign up today to reserve your spot in the queue, and we’ll extend your first renewal date to offset any delay. If you have an issue that can’t wait, please contact us. Thanks for your patience, and we’re looking forward to working with you soon!

Sleep Soundly

$139PER MONTH (paid annually)
  • OR $159 MONTHLY

  • Nightly Backups to the Cloud
    We use two backup services (just to be extra-safe), and store them securely on Amazon’s Cloud Servers for at least 90 days.
  • Free Restore & Recovery Assistance
    We’ll help you restore from your backups - whether it’s your entire site, or you just need a single file that you accidentally deleted.
  • Security Audit & Hardening
    We'll review your site for vulnerabilities, and harden it against attackers to help keep it from getting hacked.
  • Daily Security Scanning
    If your site is ever compromised, we’ll fix it. Simple as that.
  • Hacking Recovery Assistance
    If your site is ever compromised, we’ll fix it. Simple as that.
  • Cloudflare Enterprise Firewall & CDN
    This puts a copy of your website on protected servers all over the world, so your content gets to your readers quicker. Not only does your site loads faster, but the firewall also blocks hackers and spambots!
  • Database Optimization
    Over time, the WordPress database can get bloated and slow your site down. We'll clean up the junk, and then keep it nice and fast.
  • Speed Up Your Site with WP Rocket
    We'll install and optimally configure the WP Rocket premium caching plugin to speed up your site and keep your visitors happy.
  • Private Knowledge Base
    We'll set up a private knowledge base directly in your WordPress dashboard, to help you get answers to your questions right away. (And you can also contact us directly from the knowledge base!)
  • Private Facebook Community
    You'll get access to our private Facebook Group, just for our clients. This is a great way to augment our direct support, and work with successful publishers like yourself.
  • Includes Cloudflare bandwidth for up to 750K pageviews/month
    The Sleep Soundly plan includes Cloudflare bandwidth for sites up to 750,000 pageviews/month. If your site is over that, please select a higher plan.
  • Sign Up (yearly billing)
  • Sign Up (monthly billing)
  • 30-day Satisfaction Guarantee.
    Requires one-year commitment.
    Click to view our full terms.

Inner Peace

$339PER MONTH (paid annually)
  • OR $389 MONTHLY

  • Everything in the Sleep Soundly plan, PLUS:
  • 5 Quick-Support Requests/month
    Need a quick hand? This includes any support request that takes 15 minutes or less to complete -- such as adding a widget, advice on what plugin to use, replacing an image in your sidebar, or little code or style tweaks.
  • Image Optimization
    Large images are a surefire way to bring your site's speed to a crawl. We'll batch process your entire image library to shrink them optimally (while still looking good!), and provide automatic optimization for new images, too.
  • 24/7 Uptime Monitoring
    Know if your site is down before your readers do! We’ll check your site every 60 seconds, 24/7, and notify you if your site is unreachable. And you’ll know if your host is really providing the service they promised.
  • WordPress Core Updates
    Let us take care of those tedious updates for you.
  • WordPress Plugin Updates
    Did we mention how tedious those updates are? Seriously, let us take care of them for you.
  • WordPress Parent Theme Updates
    We'll update minor releases to your Parent theme, to help keep it running smoothly. (Note, we usually don't recommend updating Child themes unless absolutely necessary.)
  • And if updates break anything, we’ll fix it...
  • ...usually before you even know it.
  • Includes Cloudflare bandwidth for up to 3 million pageviews/month
    The Inner Peace plan includes Cloudflare bandwidth for sites up to 3 million pageviews/month. If your site is over that, please select the Zen Master plan.
  • Sign Up (yearly billing)
  • Sign Up (monthly billing)
  • 30-day Satisfaction Guarantee.
    Requires one-year commitment.
    Click to view our full terms.

Zen Master

$749PER MONTH (paid annually)
  • OR $849 MONTHLY

  • Everything in the Inner Peace plan, PLUS:
  • Unlimited Quick-Support Requests
    Never worry if you're asking too many questions - we've got your back.
  • Priority Support
    Jump the line! Your emails will be automatically tagged as "High Priority" in our system, and they'll move right to the top of the list,
  • Hourly Backups
    In addition to nightly backups, we'll back up your site every hour, so if something goes wrong we can roll back without missing a beat.
  • Proactive Google Search Console Help
    Add us to your Google Search Console account, and we'll make sure everything is set up properly - and we'll take action on any alerts to help you fix any issues as they arise.
  • Skip the Waitlist!
    We sometimes limit the number of sites we set up each week, to ensure the highest level of support and service. But Since the Zen Master plan is all about priority support, you'll get to jump the line, and we'll start working with you right away.
  • Includes Cloudflare bandwidth for up to 6 million pageviews/month
    The Zen Master plan includes Cloudflare bandwidth for sites up to 6 million pageviews/month. If your site is over that, please contact us.
  • Sign Up (yearly billing)
  • Sign Up (monthly billing)
  • 30-day Satisfaction Guarantee.
    Requires one-year commitment.
    Click to view our full terms.
Heads up! We have a waitlist at the moment and we will be starting with new clients in early April. Please sign up today to reserve your spot in the queue, and we’ll extend your first renewal date to offset any delay. If you have an issue that can’t wait, please contact us. Thanks for your patience, and we’re looking forward to working with you soon!

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