WordPress support that feels like family.
Your website should empower you to build a better life, and we’re here to help make it happen. With our support plans, you’ll…
- Stop stressing about your site
- Have a faster, more reliable website
- Ace those Core Web Vitals scores
- Partner with an expert team who has your back
- Enjoy more time doing what you love
Melissa and Kingston — happy NerdPress family since 2020
Tammy's dog, KokoTaking the frustration out of running your website
Whether you’re a blogger, a solopreneur, or a small business, when your website goes down, income stops. Our support plans free you from website anxiety so you can do what you’re best at: running your business.
We’ll take care of ongoing tech tasks such as speeding up your website, managing your backups, securing your site to keep hackers out, and rolling back the clock if anything breaks your site.
Our top two plans offer even more. We’ll keep your site up to date, fix any problem caused by updates, monitor your site 24/7, and optimize all of your images (which speeds up your website even more and makes Google very happy!).
Kari's dog, MellyLike a trusty guard dog, we protect and respond.
We start with automatic backups, security scanning, and a true firewall so your site will be safe and secure. Next, we add in Core and Plugin updates to keep everything running smoothly. And if an update breaks anything, we’ll fix it — probably before you even know there was a hiccup.
You no longer have to worry about hackers, broken plugins, or losing all of your hard work.
Our top plans even include “Quick Support” to help you with those little tech questions that always seem to pop up. Sounds good, doesn’t it?
Elise Bauer“Running a website can be a tricky, complicated business. So many things can go wrong, especially on the tech side. When we have a technical issue that we just can’t figure out, we call NerdPress.”
Kurt Schmidt“Yesterday was our busiest day of traffic in our history with 3 million pageviews and a whopping 1.7 million of those coming to a single article. Additionally these last three days is the first time we’ve ever had 3 consecutive days of 1 million plus pageviews back to back to back. This is beyond any traffic levels I’m used to and seeing the website still able to hold up so well is incredibly impressive.
“THANK YOU from all of us here at Inside the Magic. We truly appreciate everything you have done.”
Michelle Tam“I’m so happy and delighted to be a NerdPress client! As someone who knows little to nothing about the technical side of blogging, I sleep well at night knowing that the super-sharp team is keeping watch over my site and proactively fixing things if anything breaks. They’re also super-responsive whenever I have an issue!”
All our WordPress Support Plans include:
SEO & User Experience
Core Web Vitals Optimization
Our expert team uses sophisticated tools and techniques to get your site into the “Good” range on all three metrics for both Mobile and Desktop, with particular attention to your most important pages.
After that, if things need adjusting as your site grows, we’ll jump back in as needed, at no extra cost.
Take No Chances
Nightly Backups
Never worry about accidentally deleting a file or getting hacked again! We use two separate backup services (just to be extra safe) and store them for three months. If your website breaks, we can have your site restored in minutes.
Beat the Hackers
Daily Security Scanning
Getting hacked is everyone’s worst nightmare. We’ll audit your site and fix any vulnerabilities, secure it with an Cloudflare’s Enterprise-grade firewall — including custom rules tailored to our clients’ sites — and scan your site every day for signs of hacking. If anything comes up, we’ll jump in to fix it right away.
Help When You Need It Most
Restore and Recovery
If your website ever does get hacked or if you accidentally break your site, we can have it restored within minutes. No drama, no panic. Simple as that!
Speed and Security
Enterprise-Grade Security and Performance with Cloudflare
All our plans include Cloudflare Enterprise, which is their highest tier of service and support. This includes Cloudflare’s robust firewall and DDoS protection (custom configured for our clients’ specific needs), caching all resources on your domain at their 275+ worldwide datacenters (including proper HTML page caching!), Argo Smart Routing with Smart Tiered Caching to ensure maximum speed and availability, and more.
Our Top Support Plans add:
Help with Everything
Quick-Support Requests
Email support for single questions or tasks, such as recommending or installing a plugin, uploading a file to your server, tweaking a font size or other style setting, creating or adjusting widgets, and so on. Learn more.
Stay Updated
Critical Updates
Never stress about updating your site again. We’ll take care of plugin and core updates, and if anything breaks we’ll get it fixed (usually before you even realize something went wrong).
Speed & Performance
Image Optimization
The majority of site data is typically images. We’ll optimize all of your images, speeding up your website even more (and make Google very happy!).
Stay Online
24-7 Uptime Monitoring
We’ll ping your site every 60 seconds, 24-hours a day. If your site ever goes down, you’ll know it immediately.
* Quick-Support Requests are advice or tasks that take up to 15-minutes to complete. They cannot be combined into larger projects and do not roll over from month to month.
Which plan is right for me?
Great question! We’ve got three plans to choose from:
Sleep Soundly
The Essentials
Cover the bases of site speed and security while you’re building your business.
We’ll ensure your site is secure, backed up, and aces Core Web Vitals — but you’ll still need to take care of a few things yourself.
Up to 750K pageviews/month
Inner Peace
Advanced Support & Management
Get more time to do what you love, as we take a more active role.
We’ll also take care of your updates, image optimization, uptime monitoring, and helping you via Quick Support Requests.
Up to 3 million pageviews/month
Zen Master
VIP Support
Be at the very top of our priority list, with unlimited & more proactive support.
We understand that the stakes are even higher for your site, so you’ll get faster, unlimited support to help with all your specific needs.
Up to 6 million pageviews/month
Over 6 million pageviews/month? Let’s talk.
Lee Harrison, Scout Executive & CEO“We have a dozen websites running on WordPress and the burden of trying to keep on top of everything was becoming too much. We had outsourced some website management in the past and the experience was so-so. Issues tended to be addressed reactively rather than proactively, we had experienced multiple malware infections, and years of different people working on the websites had created some messy builds.
“NerdPress was a gamechanger. They assisted in seamlessly migrating our sites to a managed WordPress host, scanned our sites for malicious code, brought everything up to date, implemented new security measures, and created backups. Since moving to NerdPress our sites have never run smoother and we have absolute peace of mind knowing that NerdPress can handle anything we need to keep our websites running fast, clean, and functional.
“Their customer service is THE best in the business. You can expect nothing but fast, friendly, and knowledgeable interactions. Their support team not only resolves the issue, but they will take the time to answer questions, share best practices, and provide guidance to help prevent future problems.”
David Lebovitz“NerdPress is trustworthy, responsible, and responsive. They’ve helped me with various aspects of my blog, from hosting issues to providing backups and security. I highly recommend them if you’re looking for someone who will take even better care of your blog than you!”
Ben's dog, Kate WinsletReady to join the family?
Then take then next step! Compare plan details, see pricing options, and sign up for one of our Support Plans for WordPress. We’ll handle your tedious, stressful technical issues so you can spend more time doing what you love.